Operation Resiliency
Mental Health and Wellness Telehealth Services
Operation Resiliency
Mental Health and Wellness Telehealth Services
Our Location
Virginia
Based in Fredericksburg and serving all of Virginia, we provide secure, HIPAA-compliant telehealth care that includes primary care, mental health services, and wellness support such as hormone management.
We also offer telehealth therapy services in Maryland, D.C., Virginia, and Florida.
About Us
Operation Resiliency
At Operation Resiliency, care is personal. Through secure, private telehealth, we connect you with experienced providers who create treatment plans built entirely around you. Patients have access to psychiatric medication management, comprehensive therapy and behavioral health care, substance use treatment, primary care visits, hormone health evaluations, and coordinated referrals to trusted specialists. Sports medicine support is also available through our partner network.
Our goal is to make care seamless, confidential, and tailored to your needs—helping you strengthen both mind and body in one streamlined experience.
Our Team
The Operation Resiliency team is made up of clinicians who have served or worked directly with veterans, first responders, law enforcement, and high performers. This lived and professional experience builds trust and ensures care that truly understands your world.
We protect your privacy, respect your values, and offer faith-based care for those who wish to integrate their spiritual life into healing.
At Operation Resiliency, the mission is simple: deliver care that helps you rise, recover, and perform at your best.
Resiliency Redefined
Resiliency is not just about recovery. It is about living in alignment with who you were made to be. Our holistic approach strengthens mind, body, and spirit so you can move forward with clarity, purpose, and confidence, free from the barriers that have held you back.
Telehealth Services
Mental Health
Recovery & Resiliency
Recovery & Resiliency
- Psychiatric Evaluation and Diagnosis
- Medication Management
- Individual Therapy
- Cognitive Behavioral Therapy (CBT)
- Trauma-Informed Care
- Faith-based mental health options (optional, by request)
Recovery & Resiliency
Recovery & Resiliency
Recovery & Resiliency
- Substance use counseling and recovery support
- Relapse prevention planning
- Anger Management
- Sleep Optimization & Insomnia Therapy
- Resilience training and stress management
- Life transitions and performance coaching
Physical Wellness
Recovery & Resiliency
Physical Wellness
- Primary Care
- Medication Reconciliation and Management
- Hormone health & wellness
- Sleep health strategies
- Nutrition and lifestyle guidance
- Sports medicine coordination
- Faith-based health options (optional, by request)
Referral Services
Recovery & Resiliency
Physical Wellness
- Primary care and specialty care referrals
- Partner network for integrative therapies
- Community resource connection
Our Therapists
Lisa Hedrick, LCSW, CBIS
Lisa Hedrick, LCSW, CBIS
Lisa Hedrick, LCSW, CBIS
Lisa Hedrick, LCSW, CBIS
Licensed Clinical Social Worker Certified Brain‑Injury Specialist
- Brain-injury recovery support (Certified Brain Injury Specialist – CBIS)
- Trauma-informed care and counseling
- Eye Movement Desensitization and Reprocessing (EMDR) therapy
- Mental health support for military and Special Operations Forces (SOF) famil
Lisa Hedrick, LCSW, CBIS
Licensed Clinical Social Worker Certified Brain‑Injury Specialist
- Brain-injury recovery support (Certified Brain Injury Specialist – CBIS)
- Trauma-informed care and counseling
- Eye Movement Desensitization and Reprocessing (EMDR) therapy
- Mental health support for military and Special Operations Forces (SOF) families
- Counseling for veterans and service members transitioning to civilian life
- Crisis response and critical incident debriefing
- Support for law enforcement and first responders
- Individual, family, and caregiver counseling
Lisa brings more than two decades of experience to Operation Resiliency!
Lisa’s extensive background includes more than 20 years of experience supporting individuals recovering from brain injuries and over a decade of service to the military and Special Operations Forces (SOF) community. She brings a trauma-informed, EMDR-certified approach to care, offering clients evidence-based strategies that foster healing and resilience.
She holds professional licenses in Maryland, Virginia, Florida, and Washington, DC.
Lisa began her career at Adventist Rehabilitation Hospital in Rockville, MD, where she earned her Certified Brain‑Injury Specialist (CBIS) credential and was lead social worker for patients and families navigating brain‑injury recovery. Her commitment to this population led her to join the Brain Injury Association of Maryland’s board of directors.
She later contributed to the Defense and Veterans Brain Injury Clinic (DVBIC) and the National Intrepid Center of Excellence (NICoE) at Walter Reed National Military Medical Center. At NICoE, Lisa became part of the Preservation of the Force and Family Team (POTFF), serving as an embedded mental‑health provider for the SOF community in the nation’s capital.
Lisa has also worked for the Metropolitan Police Employee Assistance Program (MPEAP) in Washington, DC, delivering crisis response, critical incident debriefs, and ongoing counseling for officers.
Jamie Mucciarelli, LCSW
Lisa Hedrick, LCSW, CBIS
Lisa Hedrick, LCSW, CBIS
Jamie Mucciarelli, LCSW
Licenses Clinical Social Worker
- Trauma-focused therapy, including Prolonged Exposure Therapy
- Cognitive Behavioral Therapy (CBT) and Cognitive Processing Therapy (CPT)
- Treatment for PTSD, anxiety, depression, and alcohol use disorder
- Mental health care for Special Operators, veterans, and active-duty service memb
Jamie Mucciarelli, LCSW
Licenses Clinical Social Worker
- Trauma-focused therapy, including Prolonged Exposure Therapy
- Cognitive Behavioral Therapy (CBT) and Cognitive Processing Therapy (CPT)
- Treatment for PTSD, anxiety, depression, and alcohol use disorder
- Mental health care for Special Operators, veterans, and active-duty service members
- Support for first responders and their families
- Anger management and CBT-I (Cognitive Behavioral Therapy for Insomnia)
- Military cultural competency and authentic rapport as a combat veteran
- Counseling for individuals, couples, and families navigating stress and transition
Jamie brings 32 years of service in the Mental Health industry to Operation Resiliency!
As a Business Owner and experienced Trauma Therapist in Williamsburg, Virginia, Ms. Mucciarelli’s life has indeed come full circle!
In 1993, She enlisted in the United States Air Force as a Mental Health Technician, but cross-trained after September 11, 2001 to be an integral part of the USAF’s primary mission – Tactical Airlift! This Mental-Health-Tech-turned-C130-Loadmaster proudly served her country for 12 years!
Ms. Mucciarelli has served veterans in various roles from the Vice President of Program Development for a veteran-owned non-profit in Little Rock, Arkansas; a Primary Care Mental Health Integration (PCMHI) therapist within the VA Healthcare System in both Arkansas and New Jersey, and more recently, an embedded therapist within the Behavior Health component of a worldwide Defense Contractor. It was in this role that she was assigned exclusively to Special Operators and their families.
With 4 combat deployments under her belt as a C-130 Loadmaster, and 1 as a Mental Health Tech, Ms. Mucciarelli attributes her authentic connection and legitimate rapport with her clients to her having “walked the walk” as a combat aviator in Southwest Asia (OIF/OEF) over a twelve- year span in twenty-one countries. She has proudly earned numerous military accolades to include, but not limited to: the Air Medal, the Outstanding Unit with Valor Medal x 4, the Air Expeditionary Service Medal, and the Iraqi Campaign Medal.
She has been the Keynote Speaker for many veterans organizations (VFW, American Legion & Elks) as well as for the NJ State Firefighters’ Mutual Benevolent Association (FMBA) and the NJ State Police Benevolent Association (PBA) for many years at their National Conferences & Annual Trainings. Ms. Mucciarelli was featured as the cover story of a Metro Philadelphia Magazine, Real Woman, that highlighted her continued and steadfast service to veterans and First Responders nationwide.
Currently in her work with Special Operators and other military service members, Ms. Mucciarelli finds herself practicing Prolonged Exposure Therapy, as well as Cognitive Behavioral & Processing Therapies most often to treat a myriad of conditions such as PTS, Anxiety, Major Depression, and Alcohol Use D/O. She teaches various components of Anger Management and CBT-Insomnia to help the service member integrate more functionally within their micro and mezzo environments, as well as within their role as a spouse/partner and parent.
A Trenton, New Jersey native, Ms. Mucciarelli has lived in Williamsburg for 3 years and loves spending her time with her partner, Jason, and coddling her mini-dachshund, Linda. She loves to cook and has a penchant for documentaries of all kinds—with a special affinity for those centered around true crime and “30 for 30.”