Operation Resiliency
Mental Health and Wellness Telehealth Services
Operation Resiliency
Mental Health and Wellness Telehealth Services
Our Location
Virginia
Based in Fredericksburg and serving all of Virginia, we provide secure, HIPAA-compliant telehealth care that includes primary care, mental health services, and wellness support such as hormone management.
We also offer telehealth services in California, D.C., Florida, Idaho, Maryland, Montana, and North Carolina.
About Us
Operation Resiliency
At Operation Resiliency, care is personal, private, and built around your life. Through fully secure telehealth, we connect you with a handpicked team of providers who collaborate across specialties to treat the whole person. Every treatment plan is designed around your individual needs, not a template or checklist.
Our integrated model gives you direct access to psychiatric medication management, comprehensive therapy and behavioral health care, substance use support, primary care visits, hormone evaluations and optimization, and referrals to trusted specialists. Sports medicine support is available through our partner network to keep you performing at your highest level.
Our mission is simple: make care seamless, confidential, and effective—strengthening both mind and body in one streamlined experience.
Our Team
The Operation Resiliency team was intentionally hand selected. Every clinician has lived experience or professional history working closely with veterans, special operations personnel, law enforcement officers, first responders, and the high-performing professionals who serve our communities.
We speak the language. We understand the culture. We know the weight you carry.
Because of that, trust is built faster, communication is clearer, and treatment is more effective. Our providers work together across psychiatry, therapy, primary care, hormone health, and wellness to ensure you receive cohesive, whole-person care—not fragmented appointments.
We protect your privacy, honor your values, and offer faith based support for anyone who wishes to integrate their spiritual life into healing. No judgment. No bureaucracy. Just skilled, mission-driven care focused entirely on you.
Resiliency Redefined
Resiliency is more than bouncing back. It is becoming who you were created to be. Our holistic approach strengthens mind, body, and spirit so you can move forward with clarity, purpose, and confidence.
Whether you are recovering from trauma, managing stress and burnout, healing from service related experiences, rebuilding your health, addressing alcohol use or addiction, or optimizing your hormones, we help you break through barriers and reclaim your strength.
At Operation Resiliency, resiliency is the spark that ignites confidence, restores purpose, and brings direction back into your life.
Telehealth Services
Mental Health
Recovery & Resiliency
Recovery & Resiliency
- Psychiatric Evaluation and Diagnosis
- Medication Management
- Individual Therapy
- Cognitive Behavioral Therapy (CBT)
- Trauma-Informed Care
- Faith-based mental health options (optional, by request)
Recovery & Resiliency
Recovery & Resiliency
Recovery & Resiliency
- Substance use counseling and recovery support
- Relapse prevention planning
- Anger Management
- Sleep Optimization & Insomnia Therapy
- Resilience training and stress management
- Life transitions and performance coaching
Physical Wellness
Recovery & Resiliency
Physical Wellness
- Primary Care
- Medication Reconciliation and Management
- Hormone health & wellness
- Sleep health strategies
- Nutrition and lifestyle guidance
- Sports medicine services
- Faith-based health options (optional, by request)
Referral Services
Recovery & Resiliency
Physical Wellness
- Primary care and specialty care referrals
- Partner network for integrative therapies
- Community resource connection
Our Therapists
Lisa Hedrick, LCSW, CBIS
Lisa Hedrick, LCSW, CBIS
Lisa Hedrick, LCSW, CBIS
Lisa Hedrick, LCSW, CBIS
Licensed Clinical Social Worker Certified Brain‑Injury Specialist
- Brain-injury recovery support (Certified Brain Injury Specialist – CBIS)
- Trauma-informed care and counseling
- Eye Movement Desensitization and Reprocessing (EMDR) therapy
- Mental health support for military and Special Operations Forces (SOF) famil
Lisa Hedrick, LCSW, CBIS
Licensed Clinical Social Worker Certified Brain‑Injury Specialist
- Brain-injury recovery support (Certified Brain Injury Specialist – CBIS)
- Trauma-informed care and counseling
- Eye Movement Desensitization and Reprocessing (EMDR) therapy
- Mental health support for military and Special Operations Forces (SOF) families
- Counseling for veterans and service members transitioning to civilian life
- Crisis response and critical incident debriefing
- Support for law enforcement and first responders
- Individual, family, and caregiver counseling
Lisa brings more than two decades of experience to Operation Resiliency!
Lisa’s extensive background includes more than 20 years of experience supporting individuals recovering from brain injuries and over a decade of service to the military and Special Operations Forces (SOF) community. She brings a trauma-informed, EMDR-certified approach to care, offering clients evidence-based strategies that foster healing and resilience.
She holds professional licenses in Maryland, Virginia, Florida, and Washington, DC.
Lisa began her career at Adventist Rehabilitation Hospital in Rockville, MD, where she earned her Certified Brain‑Injury Specialist (CBIS) credential and was lead social worker for patients and families navigating brain‑injury recovery. Her commitment to this population led her to join the Brain Injury Association of Maryland’s board of directors.
She later contributed to the Defense and Veterans Brain Injury Clinic (DVBIC) and the National Intrepid Center of Excellence (NICoE) at Walter Reed National Military Medical Center. At NICoE, Lisa became part of the Preservation of the Force and Family Team (POTFF), serving as an embedded mental‑health provider for the SOF community in the nation’s capital.
Lisa has also worked for the Metropolitan Police Employee Assistance Program (MPEAP) in Washington, DC, delivering crisis response, critical incident debriefs, and ongoing counseling for officers.
Jamie Mucciarelli, LCSW
Lisa Hedrick, LCSW, CBIS
Lisa Hedrick, LCSW, CBIS
Jamie Mucciarelli, LCSW
Licensed Clinical Social Worker
- Trauma-focused therapy, including Prolonged Exposure Therapy
- Cognitive Behavioral Therapy (CBT) and Cognitive Processing Therapy (CPT)
- Treatment for PTSD, anxiety, depression, and alcohol use disorder
- Mental health care for Special Operators, veterans, and active-duty service memb
Jamie Mucciarelli, LCSW
Licensed Clinical Social Worker
- Trauma-focused therapy, including Prolonged Exposure Therapy
- Cognitive Behavioral Therapy (CBT) and Cognitive Processing Therapy (CPT)
- Treatment for PTSD, anxiety, depression, and alcohol use disorder
- Mental health care for Special Operators, veterans, and active-duty service members
- Support for first responders and their families
- Anger management and CBT-I (Cognitive Behavioral Therapy for Insomnia)
- Military cultural competency and authentic rapport as a combat veteran
- Counseling for individuals, couples, and families navigating stress and transition
Jamie brings 32 years of service in the Mental Health industry to Operation Resiliency!
As a Business Owner and experienced Trauma Therapist in Williamsburg, Virginia, Ms. Mucciarelli’s life has indeed come full circle!
In 1993, She enlisted in the United States Air Force as a Mental Health Technician, but cross-trained after September 11, 2001 to be an integral part of the USAF’s primary mission – Tactical Airlift! This Mental-Health-Tech-turned-C130-Loadmaster proudly served her country for 12 years!
Ms. Mucciarelli has served veterans in various roles from the Vice President of Program Development for a veteran-owned non-profit in Little Rock, Arkansas; a Primary Care Mental Health Integration (PCMHI) therapist within the VA Healthcare System in both Arkansas and New Jersey, and more recently, an embedded therapist within the Behavior Health component of a worldwide Defense Contractor. It was in this role that she was assigned exclusively to Special Operators and their families.
With 4 combat deployments under her belt as a C-130 Loadmaster, and 1 as a Mental Health Tech, Ms. Mucciarelli attributes her authentic connection and legitimate rapport with her clients to her having “walked the walk” as a combat aviator in Southwest Asia (OIF/OEF) over a twelve- year span in twenty-one countries. She has proudly earned numerous military accolades to include, but not limited to: the Air Medal, the Outstanding Unit with Valor Medal x 4, the Air Expeditionary Service Medal, and the Iraqi Campaign Medal.
She has been the Keynote Speaker for many veterans organizations (VFW, American Legion & Elks) as well as for the NJ State Firefighters’ Mutual Benevolent Association (FMBA) and the NJ State Police Benevolent Association (PBA) for many years at their National Conferences & Annual Trainings. Ms. Mucciarelli was featured as the cover story of a Metro Philadelphia Magazine, Real Woman, that highlighted her continued and steadfast service to veterans and First Responders nationwide.
Currently in her work with Special Operators and other military service members, Ms. Mucciarelli finds herself practicing Prolonged Exposure Therapy, as well as Cognitive Behavioral & Processing Therapies most often to treat a myriad of conditions such as PTS, Anxiety, Major Depression, and Alcohol Use D/O. She teaches various components of Anger Management and CBT-Insomnia to help the service member integrate more functionally within their micro and mezzo environments, as well as within their role as a spouse/partner and parent.
A Trenton, New Jersey native, Ms. Mucciarelli has lived in Williamsburg for 3 years and loves spending her time with her partner, Jason, and coddling her mini-dachshund, Linda. She loves to cook and has a penchant for documentaries of all kinds—with a special affinity for those centered around true crime and “30 for 30.”